Billing and cancellation.
One setup fee, then your plan price. Here is when each charge happens, how renewal works, and how to cancel.
Where a term has not been decided yet, the section says so and is marked to be confirmed. Those parts are not promises. Everything else on this page matches the pricing page.
What you pay and when.
There are two kinds of charges: a setup fee, paid once, and your plan price, paid on your plan's schedule. There are no other charges. Hosting, SSL, edits and support are part of the plan price, and there are no add-ons.
At checkout.
You pay the $59 setup fee and your first plan payment together, through secure checkout. The setup fee covers building your website on the framework, personalizing it with your text, photos, colors and business info, and getting it live. It is charged once, on every plan.
You can look at the preview before you pay anything. It sits right next to checkout, and no card is needed to look.You can look at the framework before you pay anything. The live framework is up now. It shows placeholder text in brackets where your details go, and no card is needed to look.
After that.
Your plan price is charged automatically on your plan's schedule: every month on the monthly plans, once a year on the annual plan. All prices are in US dollars.
The three plans.
Every plan is the same website, hosting, SSL, edits and support. Only the price and the commitment differ.
| Plan | Price | Commitment |
|---|---|---|
| 12-month, monthly | $99 a month | 12-month agreement. Renews automatically. |
| 12-month, annual | $1,069 a year | 12-month agreement. Renews automatically. |
| No commitment | $169 a month | None. Month to month. Cancel anytime. |
Plus the $59 setup fee, once, on every plan. Paying monthly for a year comes to $1,188. The annual plan is $1,069 a year, which is $119 less. The plans are side by side on the pricing page.
Renewal.
The two 12-month plans renew automatically at the end of the 12-month term. We email you 30 days before the renewal date. You can cancel any time before that date, and the plan will not renew.
If you do nothing, the plan renews and billing continues on the same schedule: every month on the monthly plan, once a year on the annual plan.
To be confirmed. Whether a renewal is another 12-month agreement, or continues month to month after the first year, is still to be confirmed. It will be published here once it is. If you need to know before you choose a plan, email support@horizondigitalco.com and our support will reply within 24 hours.
Ending a 12-month plan early.
To be confirmed. The terms for ending a 12-month agreement before the 12 months are up have not been decided yet. They will be published here once they are. If you need to know before you choose a plan, email support@horizondigitalco.com and our support will reply within 24 hours.
The no-commitment plan.
$169 a month, month to month. There is no agreement to keep and no renewal date to watch. Cancel anytime by email, and there are no further monthly charges after that.
You get the same website, hosting, SSL, edits and support as the 12-month plans. The only difference is the commitment, and the price that comes with it. The $59 setup fee applies here too, once, at checkout.
How to cancel.
Email support@horizondigitalco.com and say you want to cancel. Include your business name and the email address you used at checkout so we can find your account. Our support confirms by email.
There is no phone number to call and no cancellation form to hunt for. Email is the whole process, the same way everything else with Horizon works.
- On a 12-month plan: cancel any time before the renewal date and the plan will not renew. Ending before the term is up is covered above, and is still to be confirmed.
- On the no-commitment plan: cancel anytime.
If you would rather change plans than cancel, email the same address and our support will sort it out with you.
Refunds.
To be confirmed. The refund policy has not been decided yet. That includes whether the $59 setup fee is refundable, and whether any part of a plan payment is returned if you cancel part-way through a month or a year. Nothing on this page promises a refund. When the policy is decided, it will be published here.
Leaving Horizon: your domain, content and site.
To be confirmed. What happens to your domain name, your text and photos, and the website itself after you cancel has not been decided yet. Until it is published here, we have not set those terms, and we would rather say so than guess. If you need to know before you choose a plan, email support@horizondigitalco.com and our support will reply within 24 hours.
Receipts and invoices.
If you need a copy of a receipt, or an invoice for your bookkeeping, email support@horizondigitalco.com and our support will reply within 24 hours.
Questions.
If anything here is unclear, contact us. Email only, and our support replies within 24 hours.
See the framework before you pay a cent.
$59 one-time setup, then $99/mo. for 12 mo. or $169/mo. with no commitment. No sales calls.